The Daily Care Agency
In Home Care
The Daily Care Agency
In Safe Hands
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IN HOME CARE

Services We Provide

The Daily Care Agency provides carers from a small friendly & experienced team to assist with day to day living tasks, companionship and support to access the local community.

Support can be given for personal care, medication reminders, shopping, bathing & showering, support with mobility, light shopping & laundry needs, food preparation and occasional overnight care.

We will provide care with dignity & respect that ensures our clients maintain their independence and individuality.

Our care packages are designed with our clients to ensure they ‘fit’ around an individual’s lifestyle & wishes whilst maintaining flexibility.

Laundry

Help with light laundry needs

Bathing

Assistance with washing, something many find difficult

Collecting Prescriptions

Do you find it hard to get out?

Light Housework

We always clean up after ourselves

Serving Meals

We prepare, cook and serve your drinks and meals

Appointments

We can accompany you

IN HOME CARE

Services We Provide

The Daily Care Agency provides carers from a small friendly & experienced team to assist with day to day living tasks, companionship and support to access the local community.

Support can be given for personal care, medication reminders, shopping, bathing & showering, support with mobility, light shopping & laundry needs, food preparation and occasional overnight care.

We will provide care with dignity & respect that ensures our clients maintain their independence and individuality.

Our care packages are designed with our clients to ensure they ‘fit’ around an individual’s lifestyle & wishes whilst maintaining flexibility.

Laundry

Help with light laundry needs

Bathing

Assistance with washing, something many find difficult

Collecting Prescriptions

Do you find it hard to get out?

Light Housework

We always clean up after ourselves

Serving Meals

We prepare, cook and serve your drinks and meals

Appointments

We can accompany you

FREQUENTLY ASKED QUESTIONS - click for answers...

Having care is a big step and can be quite daunting for some people.  Having people you don’t know coming into your home for what can be quite an intimate relationship – we like to know as much about you as an individual in order to provide the correct care for you.

Following completion of the registration form The Daily Care Agency will arrange to meet with you and go through your needs in finer detail.  Providing The Daily Care Agency has capacity care can start almost immediately.

It may be difficult for you to know exactly what you may need initially and for how long but we find that a routine evolves within the first few weeks and we try to be as flexible as possible to accommodate this.

The Daily Care Agency tries to keep the same carer with their clients as much as possible – ideally you will know 3 or 4 carers which will ensure you have cover for any carer illness or emergency.

Yes, your visits can be cancelled at any time without charge providing we have enough notice to prevent your carer from travelling to you.  All visits must be cancelled via the office as sometimes messages passed to carers do not always reach us!

The Daily Care Agency always tries to be flexible to accommodate appointments and providing we have a little notice we can arrange your visiting times differently.  Hospitals will liaise with us regarding how long you will be in hospital and when your care visits can resume if that is your wish.

Yes, your care can be cancelled at any time – of course if the reason you wish to cancel is that you are not happy with your care we would like the opportunity to discuss this with you and find a solution.

The manager Nikki Wyartt can be contacted on 01379 388438 (Monday to Friday 9.00 to 5.00) outside these hours please call 07977 075301.

The Daily Care Agency issues itemised invoices fortnightly that can be paid by Standing Order or Bank Transfer.  We can arrange to forward copies of your invoice if you have somebody helping you with your paperwork.

FREQUENTLY ASKED QUESTIONS - tap for answers...

Having care is a big step and can be quite daunting for some people.  Having people you don’t know coming into your home for what can be quite an intimate relationship – we like to know as much about you as an individual in order to provide the correct care for you.

Following completion of the registration form The Daily Care Agency will arrange to meet with you and go through your needs in finer detail.  Providing The Daily Care Agency has capacity care can start almost immediately.

It may be difficult for you to know exactly what you may need initially and for how long but we find that a routine evolves within the first few weeks and we try to be as flexible as possible to accommodate this.

The Daily Care Agency tries to keep the same carer with their clients as much as possible – ideally you will know 3 or 4 carers which will ensure you have cover for any carer illness or emergency.

Yes, your visits can be cancelled at any time without charge providing we have enough notice to prevent your carer from travelling to you.  All visits must be cancelled via the office as sometimes messages passed to carers do not always reach us!

The Daily Care Agency always tries to be flexible to accommodate appointments and providing we have a little notice we can arrange your visiting times differently.  Hospitals will liaise with us regarding how long you will be in hospital and when your care visits can resume if that is your wish.

Yes, your care can be cancelled at any time – of course if the reason you wish to cancel is that you are not happy with your care we would like the opportunity to discuss this with you and find a solution.

The manager Nikki Wyartt can be contacted on 01379 388438 (Monday to Friday 9.00 to 5.00) outside these hours please call 07977 075301.

The Daily Care Agency issues itemised invoices fortnightly that can be paid by Standing Order or Bank Transfer.  We can arrange to forward copies of your invoice if you have somebody helping you with your paperwork.

  • WHERE IN SUFFOLK WE WORK...
  • Athelington
  • Bedfield
  • Braisworth
  • Brome
  • Cratfield
  • Eye
  • Fressingfield
  • Horham
  • Hoxne
  • Laxfield
  • Mellis
  • Oakley
  • Reading Green
  • Redlingfield
  • Stradbroke
  • Syleham
  • Thorndon
  • Thornham Magna
  • Thornham Parva
  • Thransdeston
  • Wickham Skeith
  • Wilby
  • Wingfield
  • Worlingworth

A GUIDE TO WHERE WE TRAVEL

“The ladies in blue.”

Supporting Our Community

The most important factor is that the client feels totally safe, secure and happy for the Carer to be in their home and responsible for their care.

“The ladies in blue.”

The Daily Care Agency Team

Supporting Our Community

The most important factor is that the client feels totally safe, secure and happy for the Carer to be in their home and responsible for their care.

The Daily Care agency can be contacted either by telephone or letter (details above) and after the initial contact a meeting for new clients will be arranged (at a time suited to them) to enable the client and The Daily Care Agency to agree an individual care plan which will include:

  • the Clients’ specific requirements
  • the range of services we can supply
  • the start date for these services
  • when and for how long our Carer will visit
  • the frequency for assessments of the above

Our assessments visits are designed to get to know you as an individual and what your wishes and preferences are – having care for the first time can be quite daunting and our aim is to ensure that clients have a positive feeling and look forward to a carer visiting.  Our initial visit will also explain how The Daily Care Agency operates and what you can expect from us.  The most important factor for us is that our client feels totally safe, secure and happy for their carer to be in their home and responsible for their care.

The Daily Care Agency
The Daily Care Agency
The Daily Care Agency

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Our Commitment to Quality of Service:

The Daily Care Agency aims to continually improve the development and training of our care workers and manager ensuring that we are able to deliver a dignified, flexible, practical and dependable quality service to clients at all times.  Our Clients needs will be continually assessed and monitored with regular meetings with the Client and their Carer.

The Agency’s Carers have a wide-ranging background of experience (including working in residential homes, caring for the terminally ill) and qualifications including NVQ3, NVQ2, Manual Handling certificates, Food & Hygiene Certificates.  Training is an ongoing development within the Agency for all staff, encouraging continual training and appraisal to ensure our high standards of care are met for the Client.  We will involve Carers and clients in the management and development of our services. Our services will be monitored regularly to ensure that they continue to meet the Client’s needs.

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